Shipping Policy

Fast and Reliable Shipping for Your Convenience

At V.A Beauty Boutique, we value your satisfaction and strive to provide a seamless shopping experience from start to finish. Our Shipping Policy ensures prompt and dependable delivery of your orders. Please read the following details regarding our shipping options, estimated delivery times, and associated fees.

Free Standard Shipping with Tracking on Orders over AU$99: Enjoy free standard shipping with tracking on all orders with a total value of AU$99 or more. It's our way of expressing appreciation for your loyalty and support.
Standard Shipping Fee for Orders below AU$99: For orders below AU$99, a flat shipping fee of AU$9.99 will be applied. We believe this affordable rate offers great value for the convenience and reliability of our shipping services.
Express Shipping for Faster Delivery: Need your items in a hurry? We offer free express shipping for orders over AU$129. For orders below AU$129, you can choose express shipping at checkout for a fee of AU$13.99. With express shipping, you can expect expedited delivery to your doorstep.
For customers in New Zealand, we offer free standard international shipping for orders over NZ$129. For orders below NZ$129, a flat shipping fee of NZ$13.99 will be applied. Express international shipping to New Zealand is available for a fee of NZ$25.99.
Estimated Delivery Times:
- Standard Shipping: Our standard shipping service generally takes approximately 3-8 working days for delivery within Australia and 5-14 business days for delivery to New Zealand. Please note that delivery times may vary depending on your location, public holidays, and other factors that can affect transit times.
- Express Shipping: Opting for express shipping will reduce the delivery timeframe to approximately 2-4 working days within Australia and 3-8 business days to New Zealand, ensuring you receive your order quickly and efficiently.

Please remember that these estimated delivery times are provided as a guide. While we make every effort to ensure timely delivery, unforeseen circumstances beyond our control may occasionally cause minor delays. Delivery estimates may be longer during Christmas & promotional periods.

Orders are usually dispatched within 48 hours from the time of order payment. However, some delays may occur during sale periods.

We want to keep you informed every step of the way. Once your order is dispatched, we will provide you with a tracking number via email. You can use this tracking number to stay updated on the progress of your shipment and plan accordingly. If you have not received your order within the time frames outlined above, please contact our customer service team.

At this time, we regret to inform you that we do not offer international shipping. We apologize for any inconvenience this may cause and appreciate your understanding.

For successful delivery, it's essential to provide accurate and complete shipping address details during checkout. V.A Beauty Boutique cannot be held responsible for any delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.

If you have any questions or need further assistance regarding shipping or tracking your order, our dedicated customer support team is here to help. Feel free to reach out to us, and we will gladly provide the support you need.

Please note that this Shipping Policy is subject to change without prior notice. For the most up-to-date information, always refer to the policy displayed on our website.

Last updated: 30/06/2023